Restoration services for commercial, industrial, and high-value property claims.
When large-scale property damage occurs, a fast, structured response is critical. SGR specialises in managing major and complex loss restoration, providing end-to-end solutions from immediate stabilisation to full asset recovery.
We support insurers, loss adjusters, and commercial clients through every stage of the process—with project managers on every site and a nationally scalable workforce ready to mobilise within hours.
What we handle:
Fire and smoke damage to large facilities
Widespread water ingress and flooding
Structural contamination from mould or hazardous materials
Industrial accidents or site shutdowns
Key features:
Rapid mobilisation across metropolitan and regional Australia
On-site coordination with insurers and stakeholders
Comprehensive cleaning and decontamination
Business continuity planning integrated into restoration
End-to-end case management
SGR brings clarity, structure and technical skill to every complex loss—minimising downtime and helping businesses recover faster.
Major and Complex Loss Restoration Projects
Our Top Frequently Asked Questions
What is Major and Complex Loss?
A major and complex loss refers to large-scale damage that significantly disrupts operations, involves multiple stakeholders, or requires a highly coordinated, multi-disciplinary response. These losses often involve high-value assets, critical infrastructure, or specialised environments, and typically occur following severe events such as fire, flood, storm, structural collapse, or industrial accidents.
These types of losses require not only technical expertise and specialised equipment, but also careful planning, regulatory compliance, and clear communication across all parties involved.
How can businesses expedite recovery after a major loss?
Expediting recovery after a major loss relies on proactive planning and rapid action. Businesses can significantly reduce downtime and financial impact by implementing a comprehensive disaster recovery plan before an event occurs.
By establishing proactive steps, businesses will be better positioned to recover quickly and efficiently, enabling them to resume operations sooner and mitigate the financial impact of extended downtime.
Early involvement with restoration specialists, like us, ensures that the right strategies are in place from the outset, making recovery faster and less disruptive.
What are the long-term considerations post-restoration?
Post-restoration, businesses should focus on preventive measures, regular maintenance, and staff training to mitigate the risk of future incidents and ensure sustained operations.
How do you assess the extent of damage?
We conduct thorough assessments to determine the extent of damage, including inspecting affected areas. This assessment guides our restoration plan.